Saturday, September 17, 2011

Twenty minutes from home, 70 miles north of Mexico, we have bold and brazen drug smugglers ambushing law enforcement officers.

Sometimes called the most dangerous piece of real estate between Phoenix and Mexico, the Vekol Valley continues to be a nest full of vermin from Mexico. Drug and human smuggling are an epidemic here. Despite our citizen patrols and stepped up law enforcement operations, the problem persists. The only solution is to put more boots on the ground. We can talk about this until we're blue in the face, but the only solution is to directly engage the cartels. Politics needs to be checked at the door and national security should be paramount.

The Sonoran Desert National Monument south of Interstate 8 has been our area of operation for two years. I have lost count of the number of shootings that have occurred. There have been multiple incidents that resulted in injuries and fatalities. I'm sure there will be more.

DPS Officers Ambushed by Shooter

CASA GRANDE, Ariz. - An officer-involved shooting occurred in Pinal County Friday morning near an Interstate 8 rest stop.

Arizona Department of Public Safety officers exchanged gunfire with a suspect, east of Vekol Valley, near Casa Grande.

Officers had just ended an investigation of a human and drug smuggling case in that area, which is well-known as being a corridor for both.

The video in this story shows the kind of thick vegetation we encounter each time we go out in the field. People can disappear in just 30 yards. The reporter also managed to misidentify the rifle as an AK-47. There's too much wood on that weapon to be an AK-47. Take a close look. Remember, the media is not always our friend.

DPS: Officers shot at along Interstate 8

STANFIELD, AZ - The Department of Public Safety says shots were fired at officers on Interstate 8 in the area of milepost 147 west of Stanfield Friday morning.

According to DPS no officers were struck.

Officers from DPS, Border Patrol and deputies from the Pinal County Sheriff's Office are searching the area for suspects.

Mile post 147 lies on the Maricopa/Pinal County line. This area is very well known for drug related violence. In 2010, a Pinal County Sheriff's deputy was wounded by armed drug smugglers. Not long after that incident, two Mexicans were found shot dead. Earlier this year another incident resulted in a fatality and a wounding. Both subjects were Mexicans. I refuse to call them victims because they knew what they were getting into. Most of them have it coming.

What should concern travelers along Interstate 8 is the picnic area west of mile marker 147. It's right in the middle of this hot bed of violence. Unsuspecting travelers could find themselves in grave danger without any notice. Anyone that travels in this area should be armed and prepared to defend themselves. Beware of Mexicans! Your life depends on you ability to pay attention.

Arizona shooting: Shots fired at DPS officers in Pinal County

Shots were fired at DPS officers as they were working with the U.S. Border Patrol on a human- and drug-smuggling operation in Vekol Valley early Friday morning.

"It was an ambush," said Officer Carrick Cook of the Department of Public Safety. "The officers were just merely walking back to the command post."

Officers fired back at the shooter, but no one was injured in the exchange that took place just before 6 a.m. near Stanfield off of Interstate 8. The shooter ran away, and DPS officers, Border Patrol agents and Pinal County Sheriff's deputies organized a foot search.

"It was an ambush," Those words should make your blood boil. We have scores of foreign nationals well inside the borders of the United States of America attacking law enforcement officers. The idiots at the Department of Homeland Security insist that the border is more secure than ever. We have a problem here and the federal government has become deaf, dumb and blind. The lunatics are running the asylum.

Q&A: Janet Napolitano on managing the nation's third largest government agency

Department of Homeland Security Secretary Janet Napolitano is in Madison this weekend for a pair of public speeches, including one Saturday for the Madison Civics Club's 100th anniversary.

Q: Your speech on Saturday, what will it cover?

A: Well, I don't want to give away everything, but generally, I will be talking about the shared responsibility of homeland security, between individuals and nonprofit groups, the private sector and government, and how we execute that responsibility. Everybody has a role to play.

"The future belongs to the few of us still willing to get our hands dirty."

Friday, September 16, 2011

The Not So Helpful Place: Poor Customer Service at Ace Hardware, Maricopa, AZ

This was not the first time I didn't get what I paid for and I'm sure it won't be the last. As usual, the retailer (Ace Hardware) wants to ignore a written warranty, which is a binding contract, and stick it to a paying customer (me). These corporations think they are mighty and powerful. They only want your money. They don't give two shits about the customer once they walk out the door. When something goes wrong after the sale, they simply turn their back on the customer and put up a brick wall. Since I didn't want to get arrested for disorderly conduct (or worse), I have taken this battle to the internet.

My email to Ace Hardware. . .

I'm most disappointed with the way my local Ace handled a warranty problem. On June 17, 2011, I purchased a Powercool 7500 c.f.m. Evaporative Cooler Pump. It had a 1 yr. warranty and should be returned to the retailer if warranty service was required. I paid $28.99 plus tax for this item and after less than three months, it failed under normal use. Today, September 15, 2011, I returned the defective unit to Ace. They refused to honor the warranty and I was forced to purchase another unit out of pocket. I can assure you, I won't be buying anything from Ace if this is how you do business. I'm disgusted!

Ace Hardware
21542 N John Wayne Pkwy.
Maricopa, AZ 85139

I called Ace customer service and was referred to Dial Mfg, the manufacturer of this shoddy product. They (Dial Mfg.) referred me back to Ace. I called Ace again and was rudely hung up on before I even had a chance to yell or cuss.

On my third call to Ace customer service, they told me I would be called back in a day or two. I'll probably never get that call. Meanwhile, it's 95 degrees in my home and only getting hotter. So much for customer service. FAIL!

I put this up (word for word) on Facebook for everyone else to read. I will more than likely be posting a blog about this experience.

Standard Operating Procedure: Ace Hardware passes the buck. . .

Dear Harry,

Thank you for contacting Customer Support at

Please accept our apologies for the issues that you have experienced with your local ACE hardware store. Unfortunately, you have reached the online store and we are unable to assist you with a land-based store related issue. For further assistance in this matter, we recommend that you contact our Corporate Customer Service department at (800)490-7538. They are available Monday - Friday 6:00 AM - 10:00 PM CST and Saturday & Sunday 7:00 AM - 7:00 PM CST. We apologize for any inconvenience and hope this information has been helpful.

Please let us know if there is anything else we can do for you, and thank you again for contacting Customer Support at


Alice C.
Customer Support at

If you have additional questions, please visit our online Help Desk.

Empty apologies while still passing the buck. . . (They are ALWAYS sorry, but do nothing useful.)

Hello Harry,

Thank you for contacting the Ace Care Center, I apologize for the experience you had at your local Ace Store. Helpful, friendly service is what differentiates Ace from our competitors. We apologize for not following through on that promise. Without comments from customers-either good or bad-we can't do anything to fix the problem. Thank you for taking time out of your day to share your feedback with us. It is so important to receive feedback from our customers.

I have sent a copy of your email to the store owner so he is aware of your frustrations. We often find that the owner is unaware of situations like the one you experienced, and once they are aware they can work on solving the problem.

Incident# 904333


Chyna B. Ace Care Center

This delay tactic makes “trust impossible”. . . Just mail me a check, I've wasted enough gasoline, already!


Thank you for reaching out to me regarding this. I am at an out-of-town meeting, but will be back tomorrow. Would it be possible for you to come into the store so I can hear your story personally and determine what we might be able to do that would be equitable to both of us so we can earn back your trust?

Thank you.

Sent from my Verizon Wireless BlackBerry

Retailers ALWAYS deny knowledge of issues. Guess what? Sorry doesn't cut it with me. I emailed management at the local retailer yesterday. I was also promised a phone call. Ace is well aware of this situation and I'm never going to let them forget it. All I wanted is what I paid for. Of course, that was way too much to ask from a greedy corporation. As I said before, we are nothing but serfs on the corporation controlled global plantation. These businesses walk all over the people and we're just supposed to take our lumps and walk away. I've got news for them. I'm not walking away!

“You can cite me for contempt, Your Honor. I don't care.” --Jack Kevorkian

Sunday, September 11, 2011

Ten Years Later: September 11, 2001. . . For the most part, it's business as usual for me.

After spending the first half of the day conducting N.S.M. business and enjoying a picnic lunch, I decided to venture off to catch part of the Patriot Day celebration at Paseo Highlands Park, 3435 W. Pinnacle Peak Road. I wanted to check out the military aircraft on display and take a few photos. The Marine Corps flew in a Cobra helicopter and an Osprey vertical take off aircraft. An AH-64 Apache was also on display.

How I spent September 11, 2001. . .

On September 11, 2001, I was going about my business, doing my job. At the time, I worked as a distribution supervisor for a printing and marketing company in Mesa, AZ. Like so many others, it was a company that knowingly hired illegal aliens and engaged in other dishonest business practices.

When I heard of the first plane crash on the radio while driving southbound on Gilbert Road at the US 60, I decided to drive to the Target near where I was working in Gilbert, AZ and watch the live coverage on TV in the electronics department.

My employer almost never knew where I was or what I was doing most of the time. I was certain I wouldn't be missed for quite some time. I made it to the TV sets in time to watch the second plane hit. At that point, I knew this event wasn't an isolated incident or accident. Our country's poor foreign policy choices came back to bite us in the ass.

There were only a few customers in the store and some of them wondered over to watch. This was one of those rare occasions where complete strangers were willing to talk to people standing next to them. We all knew what this meant. It wasn't long before we received news of the Pentagon strike and the Flight 93 crash in Shanksville, PA.

Bell-Boeing V-22 Osprey

The Bell-Boeing V-22 Osprey is an American multi-mission, military, tiltrotor aircraft with both a vertical takeoff and landing (VTOL), and short takeoff and landing (STOL) capability. It is designed to combine the functionality of a conventional helicopter with the long-range, high-speed cruise performance of a turboprop aircraft.

The V-22 originated from the United States Department of Defense Joint-service Vertical take-off/landing Experimental (JVX) aircraft program started in 1981. The team of Bell Helicopter and Boeing Helicopters was awarded a development contract in 1983 for the tiltrotor aircraft. The Bell Boeing team jointly produce the aircraft. The V-22 first flew in 1989, and began flight testing and design alterations; the complexity and difficulties of being the first tiltrotor intended for military service in the world led to many years of development. Video:

Events of Sept. 11 remembrance

Patriot Day Celebration - Grammy-nominated country star Joe Nichols, pop singer Tony Orlando and country singers Corinne Chapman and Phil Vandel will perform. U.S. Sen. John McCain, U.S. Rep. Ben Quayle, Gov. Jan Brewer and Phoenix Mayor Phil Gordon are among the speakers. An aerial show and a skydiving demonstration are planned, and helicopters and military vehicles will be on display.

Obama urges service, unity on 9/11 anniversary

Summoning the nation to unity and service, President Barack Obama paid tribute to America's resilience and the sacrifice of its war dead Saturday as the country prepared to mark 10 long years since the horrors of 9/11.

A day before the anniversary commemorations, the president made a pilgrimage to Arlington National Cemetery, strolling with his wife, Michelle, among graves filled with dead from the Afghanistan and Iraq wars. And he invoked the common purpose that arose from carnage a decade ago in telling Americans that the nation cannot be broken by terrorism "no matter what comes our way."

I'm sure Obama and his handlers never thought of us patrolling the drug corridors as public service. At D.C. Central Kitchen, Obama said projects to serve the community "are part of what the spirit of remembering 9/11's all about, the country being unified and looking out for one another." I certainly wasn't going to help the homeless or hand out needles to drug addicts.

Bright and early Sunday morning (It was still dark.), we assembled our group and geared up for a night in one of the popular drug smuggling routes in the Sonoran Desert National Monument. For OP SEC (operation security), I don't disclose the exact locations of our operations. It wouldn't surprise me if some of the cartel boys were reading this blog, too.

Last, but certainly not least, I attended a 911 memorial in Maricopa, AZ. This event was plain and simple. There was no $9.00 admission fee, nor dozens of vendors trying to make a quick buck on a national tragedy. There was no commercialism of any kind. Local leaders including Sheriff Paul Babeu, Frank Pratt and Senator Steve Smith gave brief, but very meaningful speeches. This was the best 911 memorial event I ever attended.

No sooner than the memorial service started, it began to rain. The weather failed to put a damper on the event. Without delay, organizers directed the modest crowd indoors where the ceremonies resumed.

"I remember President [George W.] Bush used to warn people that it was going to be a long slog. There wasn't going to be a Battleship Missouri moment. The critical issue for us was to persevere without being overwrought. I think that was an accurate prediction." -- Michael Chertoff, Bush's second homeland security secretary.